Privacy Policy

1. An overview of data protection


General information

The following information gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our data protection statement below.

Data collection on our website

Who is responsible for data collection on this website?

The data collected on this website is processed by the website operator. You will find the operator's contact details in legal notice on this website.

How do we collect your data?

Some of your data is collected when you provide it to us. This may, for example, be data you enter on a contact form or order form.

Other data is collected automatically by our IT systems when you visit the website. This data is mainly technical data (e.g. browser and operating system or the time when you access the page). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior or to fulfil a contract.

What rights do you have regarding your data?

In accordance with the applicable data protection law you have the right to information, rectification, restriction of processing, portability or erasure of your data as well as the right of objection. You may contact us at any time using the address given in the legal notice if you have further questions concerning data protection. You also have the right to file a complaint with the relevant regulatory authority.

Analysis tools and third-party tools

Your surfing behavior may be statistically evaluated when you visit our website. This happens primarily by means of cookies and analysis programs. The analysis of your surfing behavior is usually anonymous, i.e. surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information in the following data protection statement.

2. General information and mandatory information


Data protection

The operator of this website takes the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this data protection statement.

When you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This data protection statement explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

We draw your attention to the fact that data transmission via the internet (e.g. when communicating by email) may involve security gaps. Seamless protection of data against access by third parties is not possible.

Notice concerning the controller

The controller responsible for processing data on this website is:

EUROTECH Maier Ernst GmbH
Herrschaftswiesen 5
A-6842 Koblach

Telephone: +43 5523 53852
E-mail: office@eurotech.at

The controller is the natural person or legal entity that makes decisions, alone or with others, about the purposes and means of processing personal data (e.g. names, e-mail addresses etc.).

Revocation of your consent for data processing

Data processing actions are possible only with your express consent. You may revoke your consent at any time. An informal communication to us by e-mail is sufficient for this purpose. The legality of data processing that has already taken place up to the time of revocation remains unaffected by the revocation.

SSL or TLS encryption

This page uses SSL or TLS encryption for security reasons and to protect the transfer of confidential content, for example orders or enquiries which you send to us as the website operator. You can recognize an encrypted connection because the browser's address line changes from “http://” to “https://” and because you see the lock symbol in your browser line.

When the SSL or TLS encryption is activated the data you transfer to us cannot be viewed by third parties.

Encrypted payments on this website

If you enter into a contract which requires you to send us your payment information (e.g. account number for direct debits), we will require this data to process your payment.

Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via an encrypted SSL or TLS connection. You can recognize an encrypted connection because the browser's address line changes from “http://" to “https://" and because you see the lock symbol in your browser line.

With encrypted communication the payment data you transfer to us cannot be read by third parties.

3. Data collection on our website


Cookies

A cookie is a small file that can be stored on your computer when you visit a website. Cookies are generally used to offer users additional functions on a website. They can be used, for example, to make it easier for you to navigate a website, to enable you to continue using a website where you left it and/or to save your preferences and settings when you visit the website again. Cookies cannot access, read or modify any other data on your computer.

We use cookies and other tracking technologies (e. g. beacons, pixels) on this website, hereinafter collectively referred to as "cookies". These cookies include technically required cookies, cookies for analysis and statistics and cookies for advertising purposes. The cookies are set by us or by third parties and also process personal data.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser on your next visit.

When you visit our website, a cookie notice will appear, informing you of the use of cookies on our website as described in this privacy statement and allowing you to configure and consent to the use of certain cookies. Cookies for analysis and statistics as well as cookies for advertising purposes are only set if you agree to this in the cookie settings, which you can do individually for each purpose and each provider.

With your consent, you agree to the use of the respective cookies and the associated processing of data. You may revoke this consent at any time by either changing the cookie settings on our website or your browser settings. The legality of the processing carried out on the basis of your consent up to the time of revocation shall not be affected by the revocation.

Some functions of this website require cookies. Cookies are technically required for these functions. These include login, selection of goods, shopping cart, ordering process, memorising search terms on our website. The purpose of cookies is to offer and execute these functions. The legal basis for the setting of the technically required cookies and the processing associated with them is our legitimate interest, which is to achieve these purposes.

As far as no special deletion periods are mentioned in this privacy statement or in the cookie settings, the following generally applies with regard to the storage period: you have control over whether cookies are set, and which cookies, by means of the appropriate browser settings. Most browsers are set by default to allow cookies to be set without restriction. You can change and restrict this or block the placing of cookies. And you can delete set cookies in your browser at any time. With the appropriate browser settings, the deletion can also be done automatically. If you want to know more about how to set these steps, please use the "Help" function in your browser.

You can configure your browser so that you are informed about the setting of cookies and only allow cookies in specific cases, exclude the acceptance of cookies for specific cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited. We also use cookies from US providers on this website, in particular Google LLC and YouTube LLC. The US providers are based in the USA and process your data there. The level of data protection in the USA is not the same as in the EU. In particular, you have only very limited data subject rights. There is a risk that US authorities may access your data for control and monitoring purposes. If you accept the setting of cookies by US providers, you consent to the transfer of the data processed by the cookie to the USA as described in the privacy policy and cookie settings.

You can revoke your consent at any time with future effect by adjusting your "cookie settings" on our website.

Server log files

The website provider automatically collects and stores information that your browser transmits to us automatically in server log files. This is:

  • browser type and browser version
  • operating system used
  • referrer URL
  • host name of the accessing computer
  • time of the server enquiry
  • IP address

This data is not collated with other data sources.

This data is recorded on the basis of Art 6 (1) f of the GDPR. The website operator has a legitimate interest in error-free presentation and optimization of their website – and the server log files need to be recorded for this purpose.

This data will be stored for a period of three months. It will only be stored for a longer period insofar as this is necessary to investigate attacks on the website that have been detected.

Registration on this website

You can register on our website in order to access additional functions. The input data will only be used for the purpose of using the relevant site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.

We will use the email address specified in the registration process to inform you about important changes such as those within the scope of our website or technical changes.

We will process the data provided during registration based on your consent (Art. 6 (1) a of the GDPR. You may revoke your consent at any time. An informal communication to us by e-mail is sufficient for this purpose. The legality of data processing that has already taken place remains unaffected by the revocation.

We will continue to store the data collected during registration for as long as you remain registered on our website and

also for a long as statutory duties of preservation exist.

Ordering in the online shop

You may make purchases in our online shop. We process the data here that you enter in the ordering process and the data relating to the order and the payment. The mandatory information requested when the order is entered must be provided in full; otherwise we will have to reject your order.

The purpose of processing is to deal with your order and to fulfil the contract. The basis for data processing is Art. 6 (1) b of the GDPR which allows the processing of data to fulfill a contract or for pre-contractual measures.

We transfer data to third parties if this is necessary in the context of contract processing, for example to companies entrusted to deliver the goods or the banks engaged to process payments. Your data will not be transferred for any other purpose unless you have given your express permission to do so or we are required to do so by law. There will be no other disclosure of your data to third parties, for example for advertising purposes, without express consent.

We store the data until the contract is fulfilled and also for as long as guarantee, compensation and expiry periods continue to run for us or statutory obligations require it.

If you cancel the order after you intended to pay, we will store the data you entered and the amount of the order. The purpose of processing in this case is to analyze the use and errors, and the legal basis arises from our justified interest in achieving these purposes. The data will be erased two months after the order is cancelled.

 

4. Analysis tools and advertising


Google Analytics

This website uses the functions of the Google Analytics web analysis service. This service is provided by Google Inc. 1600 Amphitheater Parkway Mountain View, CA 94043, USA.

Google Analytics uses cookies. These are text files stored on your computer which facilitate an analysis of your use of the website. The information generated by the cookie in relation to your use of this website will normally be transferred to a Google server in the USA and stored there for 14 months.

The processing of data by Google Analytics cookies is carried out - as described above for cookies – on the basis of your consent.

IP anonymization

We have activated the IP anonymization feature on this website. In this way your IP address will be truncated by Google within the area of member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be shortened after transfer to a Google server in the USA. On behalf of the operator of this website, Google will use this information to evaluate your usage of the website, compile reports on website activities and provide the website operator with additional services relating to the usage of the website and the internet. The IP address transmitted from your browser in the context of Google Analytics will not be amalgamated with other data by Google.

Browser plugin

You can prevent the storage of cookies by adjusting the cookie settings of our website or your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.  You can also prevent Google from recording the data generated by the cookie about your use of the website (including your IP address) and from processing this data by downloading and installing the browser plugin which is available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Preventing Data Collection

You can revoke a given consent with effect for the future and prevent the collection of your data by Google Analytics by clicking on the link below. An opt-out cookie is set to prevent the future collection of your data when you visit this website: Click here to opt-out of Google Analytics

You will find more information about the handling of user data by Google Analytics in Google’s data protection statement https://support.google.com/analytics/answer/6004245?hl=en.

Commissioned data processing

We have concluded a contract with Google for commissioned data processing.

Demographic features of Google Analytics

This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This data cannot be attributed to any specific individual. You can disable this feature at any time by adjusting the ads settings in your Google account or you can prohibit the collection of your data by Google Analytics as explained in the section "Refusal of data collection".

5. Newsletter


Newsletter data

If you would like to receive our newsletter, we require an email address as well as information that allows us to verify that you are the owner of the email address and that you agree to receive this newsletter. We only use this data to send the requested information and we do not disclose it to third parties.

We will process the data entered in the newsletter registration form only on the basis of your consent (Art. 6 (1) a of the GDPR). You may revoke consent for storage of your data and email address as well as the use of them for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The legality of data processing operations that have already taken place remains unaffected by the revocation.

The data provided to us when registering for the newsletter will be stored by us until you cancel the newsletter and will be erased four weeks after cancellation of the newsletter.

6. Payment service providers


PayPal

Our website accepts payments via PayPal amongst others. The provider of this service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: “PayPal”).

If you select payment by PayPal, the payment data you enter will be transferred to PayPal.

The transfer of your data to PayPal takes place on the basis of Art. 6 (1) b GDPR (processing to fulfil a contract). You have the option to revoke your consent for data processing at any time.

Payment by Credit Card

On our website we offer, among other options, payment by "credit card". We accept Mastercard and VISA. The payment service providers for this payment method are the card complete Service Bank AG in 1020 Vienna, Lasallestraße 3, and the Concardis Schweiz AG, Leutschenbachstrasse 95, 8050 Zürich.

For this purpose, the payment service providers receive the payment data (amount, currency, name, address, email address), the credit card data (card type, last four characters of the card number, expiry date) and the IP address.

The communication of your data to the payment service providers is based on Article 6 paragraph 1 letter b GDPR (processing for the fulfilment of a contract).